Jenny V Hair Artistry

BOOKING, RESCHEDULING, and DEPOSITS A NON-REFUNDABLE deposit is required (select services) to book an appointment and goes towards your service. The deposit is only valid for the scheduled date and time unless you reschedule within 48 hours of the appointment time. After 2 consecutive cancellations, a 50% payment of the full cancelled service is required in order to rebook. No shows lead to future appointment bans and charged 50% cancellation fee of the service. If you are more than 10 minutes late, we will need to reschedule your appointment and a new deposit will be needed. Clients showing signs of illness will be sent home and must rebook after 10 days minimum. For safety purposes no child may accompany you while you are being serviced. Failure to follow this policy will result in the appointment needing to be rescheduled with a new deposit. Payment methods accepted: Cash & Credit/Debit card My goal is to make every client happy. If for some reason you are not fully satisfied, please contact me within 72 hours so that we may come up with a plan.  Adjustments must be scheduled and received within 5 days of the original appointment and cannot be rescheduled for a later date. Adjustments are not available for color corrections, hair with previous box dye, if the client goes to another stylist after the service or self-alters their hair in any way, and/or if the client does not use authentic and professional/salon quality products at home. Hair color can only be insured if the products are purchased in the salon. This policy does not apply to clients who have changed their mind on a service that was asked for and does not include anything other than what was discussed in the consultation. There are no refunds on services.